Printer Repair Services Provider
No printer is immune to problems – and troubleshooting can get complicated quicker than you think.
A broken printer can be a massive roadblock to business operations. When your device is experiencing problems, you need a remedy that will last day-in and day-out.
Velocita’s IT support technicians are trained to perform comprehensive fixes and ongoing maintenance, on most brands of printers, to ensure your machine doesn’t miss a beat.
Velocita’s Printer Repair Process
PRINTER REPAIR CONSULTATION
Before we dive into the repairs, we need to have a conversation to learn more about the device you use, the problems you’re experiencing, the potential causes, and the steps our experts need to take. Give us a call or send us an email at support@vtjoliet.com.
COLLECT YOUR PRINTER
We can send a technician out to you or you can drop your printer off at the repair facility in our Joliet location at 50 Barney Drive, Joliet, IL 60435 during business hours. You may also ship your printer to us - we’ll get right to work as soon as possible.
.
THOROUGH INVESTIGATION
Velocita’s repair technicians will conduct a detailed analysis of your printer and determine the best possible remedy. You can expect a call from us to go over the repair plan prior to making any fixes. We won’t do anything without your approval.
EXHAUSTIVE REPAIR
We know how important your printer is to your daily operation. Once you approve our repair plan, our experts will get your device back up and running as efficiently as possible. Repairs can take anywhere from an hour to a few days – we’ll give you an estimate and let you know the minute it’s ready.
RETURN YOUR PRINTER
There are a couple options to retrieve your repaired printer. You may pick it up at our repair facility or we can ship it to you for a fee. Let us know the best way and we’ll make arrangements.
MAINTENANCE PLANNING
As a managed service provider, we want to set your device up for minimal problems moving forward. We’ll develop a service plan to ensure your printer keeps up with business needs – and doesn’t bog down your operation.
Velocita’s Printer Repair &
Maintenance Services Cover:
Laser printers
Solid ink printers
LED printers
Business Inkjet printers
Multifunction printers
Dot Matrix printers
Network connectivity issues
Device compatibility
Hardwiring problems
Scanning malfunctions
Low ink cartridges
Paper jams
Slow printers
Black streaks
Your printer should be a functional business asset, not an inconvenience.
Turn to Velocita’s IT services and keep your printer running smoothly.
Velocita Technology, Inc.
50 Barney Drive
Joliet, IL. 60435, United States
Phone
National — (800) 276-3156
Local — (815) 744-9595
Fax — (815) 744-4355
Email
Sales Department — sales@vtjoliet.com
Service Department — support@vtjoliet.com