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Miscellaneous
Department Pickup

General

Video

Department Pickup

Lesson 19 Chapter 6

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Course Structure

Introduction

The Parts Of Your Phone

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The Function Keys

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The Navigation Buttons

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Placing Receiving and Ending Calls

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Hold, Transfer, and Park

Putting a Call On Hold

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Attended Call Transfer

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Blind Call Transfer

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Retrieving A Parked Call

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Voice Mail

Accessing Voice Mail

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Recording Your Name And Greetings

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Retrieving New and Saved Messages

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Sending Messages, Setting Call Forwarding, and Other Functions

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Call History

Accessing Call History

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The Call History Screen

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Three Way Calling

Three Way Calling

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Miscellaneous

Answer A Call Ringing On A Different Extension

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Understanding Busy Lamp Field (BLF) Button

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Department Pickup

In Progress

Steal Your Own Call/Transfer To Yourself

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Using the Directory

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Progress

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