IT Support and
Business Phone (voIP)
Provider

The Go-To IT Support Provider
for Small and Midsize Businesses

Does This Sound Familiar?

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In our 2+ decades in business, we’ve noticed a few common problems
clients tend to have with their current IT support provider – and why they come to us:

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Your IT Provider Doesn’t Cover All Your Needs

Your IT provider manages your network, but not your telephone services. They manage your computers, but not your data backups correctly. Cutting-edge IT support is not an a la carte scenario.

Contracting with multiple service organizations is not the answer – you need one managed service provider that can provide it all, you need Velocita Technology.

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You’re Seen as Just a Number

When issues arise, you’re another pesky client with a problem. Your current servicer is providing just enough service so you won’t bother them.

You should feel like your IT service provider is an extension of your team with a clear “your success is our success” mindset.

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You’re Paying Too Much for Too Little

You’re forking over an insane amount of money, experiencing excessive downtime, receiving questionable support, and receiving band-aid fixes.

The best IT managed services providers understand the importance of prompt, all-inclusive IT support – and will justify every single dollar you spend.

IT support shouldn’t be a game of compromises. With Velocita, you’ll never have to settle to receive the smooth, painless service you need – whenever you need it.

Full-Service It Support

The Velocita Way

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The best results in IT boil down to one factor: cohesiveness. Each network, system, program, device and user
must be on the same page to properly leverage technology and services to its full business potential.

Our seasoned team of experts are more than just IT service providers, we’re distinguished
industry leaders improving the lives of our clients in three key ways:

  • 1

    Eliminating Gaps
    In It Setups

Velocita manages the entire scope of your business technology to eliminate weak points and blind spots. Whether it’s your phone lines, network cabling, cloud services, or anything else that’s connected to a cable – we’ll make sure it runs efficiently and securely.

  • 2

    EDUCATING CLIENTS
    ON BEST PRACTICES

Ultimately, success in IT is dependent on you and your employees – we’re just your vehicle to get there. Our experts at Velocita make a point to educate each client on the best IT practices to maximize your system which allows you to make informed decisions.

  • 3

    PROVIDING FAST SUPPORT
    WITH LASTING SOLUTIONS

When you need IT support, every second counts. Velocita’s top priority is to jump on issues quickly and mitigate them thoroughly to prevent future headaches.

Turn to Velocita

We don’t believe that “shortcuts” should exist in IT. At Velocita, our primary goal is to provide reliable IT solutions that
don’t just work today, but tomorrow and every day thereafter.

Contact us today to discuss how we can make your technology the powerful business tool is should be.

Give us a call at (815) 744-9595 or click below to sign up for your free network evaluation
with one of our business technology consultants.

Our Tested & Reliable Services

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We don’t offer generic IT support services – we offer proven solutions
that provide outstanding result. Here are some examples of what we do:

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Managed Services

Velocita provides end-to-end managed IT services, cyber security, and IT consulting tailored to you, and only you – no cookie-cutter solutions.

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BUSINESS Phones

A company is only as good as its internal technology. We provide solutions for business telephone systems using our Cloudtalk Pro VoIP system.

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IT PROJECT SERVICES

Transitions shouldn’t be a nightmare. We provide full buildouts, office relocations, structured network cabling, Internet access solutions, telephone services, and HIPAA consulting.

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CLOUD SOLUTIONS

Today’s business world is in the cloud. We’ll guide you through cloud migrations, backups, anti-virus implementation, email filtering, and more.

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hARDWARE & SUPPLIES

Hardware and supplies are an essential part of your business. We’ll evaluate your system requirements and recommend any necessary hardware, software or supplies.

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REPAIR SERVICES

Repairs services are inevitable. We’ll quickly evaluate and remediate problems with computers, servers, networks, or other technology issues.

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COMMUNITIES WE SERVE

For over 27 years, Velocita Technology has been servicing businesses in the Joliet and surrounding area, including but not limited to, Plainfield, Bolingbrook, Lemont, Lockport, Orland Park, Tinley Park, Frankfort, Mokena, New Lenox, Manhattan, Elwood, Wilmington, Morris, Channahon and Shorewood.

Our clientele includes general businesses, medical & dental practices, hospitals, manufacturing facilities, educational organizations, state & local government agencies, and financial institutions to mention a few.

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Customer Sentiments

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Why take our word for it, when you can take theirs.
See what some of our clients have to say about working with Velocita:

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"We started working with Velocita over a decade ago. We have 3 offices throughout the area totaling over 50 employees. Nextech - our EMR software is crucial to the livelihood of our business. Frank and his team make sure that we never have any downtime or outages. They are responsible for our entire IT infrastructure including our computer equipment and all of the tablets that we use with our patients. They truly make our day to day operation run as smoothly as possible. The team is extremely helpful and always make us feel like their top priority.

In one particular instance I remember our systems were completely shut down, crippling our ability to open for business. Frank and his team were onsite at our office within 10 minutes. They stayed through the night and worked to make sure all our records remained protected and we were able to continue to see patients the next morning like normal. Truly an amazing job done by all involved!"

Donna Erickson
Office Manager
Dermatology Associates
Kristin Master

"We are a well-established excavating firm in business since 1995. We have been working with Velocita Technology for over 10 years now.

The work they do is truly remarkable. Frank and his team manage the IT needs of our main office and our field sites. That’s no small task, as at any given moment that could be between 3-20 sites depending on our project load. They were solely responsible for getting our whole company on one platform for much improved communication with setting up our business email, and Microsoft Teams. We also recently had a server crash. Frank and his team remoted in and had us back up and running almost immediately. When we built our new building in 2018, they led the efforts of vetting internet providers and designed our complete IT infrastructure from the ground up...everything is plug and play.

I always appreciate that they don’t oversell you, they give multiple options and solutions for projects, and are very much forward thinking. That’s where the trust we have in them has been built from. We highly value their opinion and lean on them to provide overall strategy as our virtual C.T.O.

Any firm that is looking to grow and scale their business, Velocita truly is part of your team. You couldn't ever get me to consider another tech company. Salt of the earth people from ownership and on down the line."

Kristen Evers
Owner
Concord Excavating
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"We are a Joliet-based company that provides quality electrical components for our partners. We have two divisions in North America including a 15,000+ square foot climate-controlled building and 80 total employees. Frank and his team have been responsible for the management of our entire IT infrastructure since 2014. That includes all of our computers, printers, servers, production equipment and our MRP - EstiTrak at both of our locations. It is crazy to think that Velocita is monitoring all of our systems at both our HQ and our Mexico-plant simultaneously. The power of their technology is awesome!

It was in 2014 that our company started to experience significant growth. We had an internal IT staff, but we really needed a more strategic and efficient approach as we scaled our operations. Frank listened to our past struggles with IT and with a mind on reaching future organizational goals, came and laid out a very clear and effective plan on how to help us achieve them. It was a perfect solution that fit us from both a budgetary and needs-based perspective.

Their team is very easy going, ulta-responsive, and provides same day fixes any time we’ve had a problem. It’s exciting and empowering to know that we have a strategic IT partner to continue to grow and scale with!"

Mike Burman
Owner
Advantage Components
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"I own and operate a long-time CPA firm here in Joliet. We have worked with Velocita Technology for over 20 years now. As an accounting firm that largely focuses on income tax preparation, half of my revenue is generated in just 3 months out of the year... so I cannot afford to have ANY downtime. Frank, Cheryl, and their team make sure that we’re always up and running as efficiently as possible.

By nature of our business being what it is, having large amounts of data constantly being monitored and protected is critical to the livelihood of our business. Velocita’s solutions for remote backup support and their Cloud Talk phone system have become key elements of our day to day.

We really appreciate that every member of the team is extremely helpful and professional. There are always capable hands to handle any issues that may arise. Through two plus decades, it has always been refreshing to hear Frank’s consultative approach toward our technology. They are never selling us anything that is unneeded.

We would highly recommend Velocita Technology to any firm that is looking for a trusted IT partner."

Geoff Schlender
Owner
Lyday & Associates
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"Associated Orthodontists has been serving the Joliet community and surrounding areas for over 50 years and as technology has evolved, our needs have evolved as well.  Our relationship with Frank and his team at Velocita began in 2011 and has directly impacted our practice’s ability to do business.  From establishing seamless communication across 6 of our locations, to protecting patient records, Velocita has been an integral part of our daily operations.

Power outages, disrupted internet service and now a global pandemic have all created challenges with our ability to serve and communicate with our patients. Velocita has been able to keep us fully functioning and available to our patients no matter what situation pops up.  Using a locally-owned company was important to us, as our Orthodontists are all from this area.  We found just that, plus an outstanding level of service and expertise with the team at Velocita, and let’s not forget about TRUST. We’re in the business of straightening smiles, not technology. We can count on Velocita to not only be there for us in emergency situations, but to also provide us with the best solutions for our business AND to keep us informed and protected as new technologies emerge. Their communication is outstanding!"

Julia Ademic
Office Manager
Associated Orthodontists

THE VELOCITA COMMITMENT

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When we opened our doors in 1997 many of the very first customers are still our customers today!
Our commitment to our clients has proven we establish long term business relationships.

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EDUCATE FIRST – SELL LATER

We promise not to use high-pressure sales tactics or pushy rhetoric. Our experienced consultants will always educate you on the best IT solutions for your business not for ours. This process ensures you’re 110% confident in your technology decisions.

FULL TRANSPARENCY

Velocita won’t carry out any tasks, give you any add-ons, or bill you for anything without your knowledge. The work we perform – and the costs associated – is discussed with you. No unwelcome surprises!

PROACTIVE SUPPORT

Our tools allow us to be notified of potential issues before they become a major problem. This allows your organization to do what you do best while we do what we do best.

Let's Get rid of your it headaches today

Sick of losing precious business hours to unnecessary troubleshooting? At Velocita, our primary goal is to provide reliable IT solutions that don’t just work today, but tomorrow and every day thereafter.

Contact us today to discuss how we can make your technology the powerful business tool is should be.

Give us a call at (815)744-9595 or click below to sign up for your free network evaluation
with one of our business technology consultants.