ITS 6.0 F.A.Q.

Q:  Where do I find the default passwords to start the ITS 6.0 application?

A:  Please refer to the “Starting and Administrating the Intelligence Tracking System” document included with the Intelligence Tracking System software.  All Intelligence Tracking System documentation may be found under your Windows Start Menu.  Please go to the Programs selection on your Windows Start Menu and choose the Intelligence Tracking System program group.  Within the program group selection you will find the application icon to start the ITS 6.0 software as well as all documentation files.  All documentation files within the ITS have been created using Adobe’s Acrobat.  You may view and print these documents by using Adobe’s Acrobat Reader. Acrobat Reader is automatically installed when the ITS 6.0 software is installed.  For further information on this topic, and for a printable solution to the above question, please select the folowing link.

ITS Program Goup Help PDF File click here to view and/or print

Q:  How do I install the Intelligence Tracking System?

A:  Please refer to the “Installing the Intelligence Tracking System” document included with the Intelligence Tracking System software.  All Intelligence Tracking System documentation may be found under your Windows Start Menu.   For further information on this topic, and for a printable solution to the above question, please select the folowing link.

Q:  How do I create users and perform other system administrator functions?

A:  Please refer to the “Starting and Administrating the Intelligence Tracking System” document included with the Intelligence Tracking System software.  For further information on this topic, and for a printable solution to the above question, please select the folowing link.

A:  Please refer to the ITS “Tech Note” No. 466.  To obtain a copy of this document refer to the following link.

Q:  My Intelligence Tracking System is damaged and will not open, what do I do to correct this?

A:  Please refer to the ITS “Tech Note” No. 487.  To obtain a copy of this document refer to the following link.

Q:  I have a laptop with the RO (Read Only) version of the Intelligence Tracking System. How do I update it with the new information we have input into our main desktop version?